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Welcome to the STIHL USA Blog

Thursday, November 12, 2015

Important Safety Recall Notice to STIHL Customers

We care about our customers’ safety, so in cooperation with the U.S. Consumer Product Safety Commission, STIHL Inc. is recalling certain gas-powered edgers, trimmer/brushcutters, pole pruners and KombiMotors. These products were sold by authorized STIHL dealers in the United States from November 2014 through September 2015. 


REASON FOR THE RECALL

This recall is for safety reasons.  In select units the tank vent may not be fully inserted in the fuel tank, allowing fuel to leak.  This creates a risk of fire, although STIHL Incorporated has received no reports of fires or injuries at this time.

To determine if your product is affected, please visit our product recall website  www.stihlusa.com/recall.  You may also call our customer service department at 1-800-610-6677 between 8 a.m. and 8 p.m. ET Monday through Friday or email  stihlrecall@stihl.us .

Only products with serial numbers between 501830112 and 504083576 are included in the recall.  The serial number can be found on the label on the bottom of the power head (engine) housing.

Serial Number Location
If you determine that you have a model in the serial number range listed above, discontinue the use of your STIHL product and take it to an authorized STIHL dealer.  Your STIHL dealer will inspect the fuel tank vent and, if not properly installed, install a new fuel tank vent.  This will be done at no cost to you. 

If you have any questions regarding this recall, please contact our customer service department at , visit our website at www.stihlusa.com/recall, or e-mail stihlrecall@stihl.us .

We apologize for any inconvenience this recall may cause you, however we take seriously the safety of the people who buy and use STIHL products.  


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